Caldwell County, Texas is committed to making the information and services on caldwellcountytx.site equally accessible to all members of the public — including residents with disabilities. This statement explains the standards we follow, the steps we take to maintain them, and how to ask for help or report a problem.

Standards we conform to

This website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA published by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible to people with a wide range of disabilities — including visual, auditory, physical, speech, cognitive, language, learning, and neurological disabilities.

The County is also working to meet the technical standards required by the U.S. Department of Justice's 2024 Final Rule on Web and Mobile Application Accessibility under Title II of the Americans with Disabilities Act (28 CFR Part 35), which takes effect April 24, 2026.

Conformance status: The site partially conforms with WCAG 2.1 AA. "Partially conforms" means that some parts of the content do not yet fully conform to the accessibility standard — typically because of legacy documents (older PDFs) or third-party embeds. We are remediating these on an ongoing basis.

What we've built in

Known limitations

The following content on this site is not yet fully accessible. We're actively working on each item.

• Older PDFs. Some scanned documents (older minutes, archived ordinances) are not yet text-searchable or screen-reader-friendly. Email accessibility@co.caldwell.tx.us to request an alternative format.
• Third-party embeds. Where this site embeds content from external vendors (e.g., legacy Granicus video, GovDelivery alerts, certain mapping services), accessibility is dependent on the vendor's own compliance. We're transitioning to first-party tooling that we control end-to-end.
• Real-time live captions. Live-streamed meetings currently do not include real-time captions. WebVTT captions are added when the recording is archived (typically within 24 hours of the meeting). A pilot of real-time captions is planned for FY27.
• Spanish translation. Translated content is provided where staffed; machine translation is offered as a fallback. We're expanding human translation of high-traffic pages.

Need help? Request an alternative format

If you can't access information on this site because of a disability — or any other reason — please contact us. We will work with you to provide the information you need in a format that works for you, at no charge.

What to include when you contact us

• The web address or title of the page you're having trouble with
• A brief description of the problem (e.g., "the PDF on this page is not screen-reader-friendly," or "I cannot read the text — the contrast is too low")
• Your preferred format (large-print PDF, accessible Word document, plain-text email, audio recording, in-person reading, etc.)
• How you'd like us to follow up — email, phone, or mail

We will acknowledge your request within two business days and provide the requested information in an accessible format within ten business days whenever feasible. Complex requests may take longer; we will keep you informed of progress.

Filing a Title II ADA complaint

If you believe the County has failed to provide accessible web content as required by Title II of the Americans with Disabilities Act, you may file a formal grievance with the ADA Coordinator above. The County's full ADA Grievance Procedure [PDF] describes the steps.

You may also file a complaint directly with the U.S. Department of Justice, Civil Rights Division:

• civilrights.justice.gov (online form)
• Toll-free: (800) 514-0301 · TTY: (800) 514-0383

Standards, technologies, and testing

• Target standard: WCAG 2.1 Level AA (W3C Recommendation, June 2018)
• Legal obligation: Title II ADA (1990, as amended), Section 508 of the Rehabilitation Act, and the DOJ 2024 web rule (28 CFR Part 35, effective April 24, 2026)
• Technologies relied upon: HTML5, CSS3, JavaScript (ECMAScript 2020+), WAI-ARIA 1.2
• Testing methods: Automated scanning (axe DevTools, Lighthouse, WAVE), manual keyboard and screen-reader testing (NVDA on Windows, VoiceOver on macOS and iOS), and user feedback
• Statement last updated: May 2026

Browser accessibility tools you can use right now

Modern browsers and operating systems include strong built-in accessibility features that work on every page of this site: